FAQs

Health & Safety

What is the difficulty level of tours?

Mexico City’s terrain is generally flat along our tour routes, which typically last about five hours. This duration includes frequent stops for photographs, snacks, and historical context at important landmarks. We rate these tours as level four (on a scale of ten, with ten being the most strenuous). Each group is kept small for comfort and safety, with a guide at the front and another at the rear to monitor pacing. If someone needs to slow down or take a break, we will adjust accordingly. Rest assured, this is meant to be a relaxed and enjoyable ride, not the Tour de France.

Is biking safe in Mexico City?

Biking in Mexico City is generally safe and the city has a network of bike lanes that our tours utilize as much as possible. You will receive a brief safety course before we begin the tour, and you will have a tour guide in front and in the rear of the group to monitor your safety.

Are bike helmets made available?

Mexico City Bike Tours provides helmets for all riders and strongly recommends their use, though they are not mandatory. While each participant is ultimately responsible for their own safety, our guides will offer extensive support and guidance to help keep everyone safe.

What happens if I have an accident on my bike?

Accidents are rare on our tours, as we maintain a slow, casual pace and have two guides dedicated to spotting potential hazards such as cars and potholes. However, it is possible for a rider to lose focus amidst the city’s sights and sounds, which may result in a fall. In the event of a minor injury, our guides carry a first-aid kit for immediate care, and we can also help you find additional medical services if needed. We strongly recommend travel insurance to cover any costs associated with an accident. For the safest experience, please follow the guidelines provided during the safety briefing and remain attentive to your guides’ instructions throughout the ride.

Bikes and Equipment

Mexico City Bike Tours proudly features Gravel Fixie bicycles, manufactured in Mexico. These fixed-gear bikes eliminate the need for shifting, and their lightweight aluminum construction ensures a smooth ride, making them ideal for city tours.

Each bike is equipped with:

  • A helmet (optional)
  • Front and rear lights (for evening rides)
  • A water bottle filled with filtered water (yours to keep)
  • A bottle holder
  • A bike lock
  • A bike horn
  • A small bag for securing personal items, such as your phone, glasses, or wallet

Additionally, all riders are provided with a wireless walkie-talkie headset, allowing for seamless communication among participants and guides. This ensures everyone can stay connected and easily hear all information shared throughout the tour.

Liability

  • ACKNOWLEDGMENT AND ASSUMPTION OF RISK
    • Riders understand and acknowledge that bicycle riding involves inherent risks, including but not limited to collisions with vehicles, other riders, or stationary objects; falling off the bicycle; injuries caused by uneven or damaged road surfaces; and other hazards.
    • The Rider voluntarily and knowingly assumes all risks associated with the bike tour, including risks of personal injury, death, or property damage.

  • RELEASE OF LIABILITY

    • In consideration for being allowed to participate in the tour, the Rider, on behalf of themselves, their heirs, representatives, or assigns, hereby releases, waives, and forever discharges the Tour Company, its owners, employees, agents, and affiliates from any and all claims, demands, causes of action, damages, liabilities, or expenses arising out of or in any way connected to the Rider’s participation in the Activity, including those arising from the Company’s alleged negligence.
    • This release includes, but is not limited to, claims for personal injury, property damage, wrongful death, breach of contract, or any other type of claim.

  • INDEMNIFICATION AND HOLD HARMLESS
    The Rider agrees to indemnify and hold the Company harmless from any and all claims, actions, suits, procedures, costs, expenses, damages, and liabilities, including attorney’s fees, arising out of their involvement in the Tour and to reimburse the Tour Company for any such expenses incurred.

  • MEDICAL FITNESS AND INSURANCE

    • The Rider certifies that they are physically fit, have sufficiently prepared for the Activity, and have not been advised otherwise by a qualified healthcare professional.
    • The Rider is responsible for obtaining their own travel or medical insurance, if desired or required, and assumes responsibility for any and all medical expenses in the event of an injury.

  • SAFETY REQUIREMENTS

    • The Participant agrees to follow all safety instructions provided by the Company, including the proper use of safety equipment (such as helmets) and adherence to traffic rules and regulations.
    • The Participant acknowledges that if they fail to abide by the safety instructions, they do so at their own risk and may be removed from the Activity at the discretion of the Company without a refund.